United Water Customers Angered For Work on Holiday

United Water customers expressed anger toward the company in recent days, when the water in many homes was shutoff. One resident, Adrienne Millman of New City, called the company and heard an automated message saying that scheduled maintenance would be taking place. Millman stated to the Journal News that she was celebrating the start of Passover with guests when dirty, brown water started coming from her tap. When she got a hold of a supervisor, they told her that the work was being done on the holiday because Clarkstown South High School would be on break. Spokeswoman for United Water Deb Rizzi stated that crews had to wait until student activities were over for the weekend to repair three water valves, which required shutting off the water, and to avoid an emergency the work had to be done quickly. According ot Rizzi customers in the area expected to be affected in West Nyack were notified on Friday, though the brown water affected more customers than the company had originally expected. When asked about the work being completed on the holiday, Rizzi stated that the company was, “Very, very apologetic.”

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